Frequently-asked questions

Below, you will find an overview of frequently-asked questions. Isn’t your question there? Then contact us via info@vangeelen.nl or call +31 (0) 30 30 70 360.

 

How can I place my order with Van Geelen?

You can order via our web shop, and place the desired articles in the shopping basket. If you fill in the correct data and send them, then we’ll get started for you. Once the availability of the articles has been checked, you will receive a confirmation of your order from us.

 

Naturally, you can also order by e-mail or fax. To ensure correct delivery of the order, it is important that you send along the correct dates, location, contact information and invoice information.

 

For which trade fairs do we charge no transport costs?

On our trade fair calendar you can see those trade fairs at which Van Geelen is present. For delivery to one of these trade fairs in the Netherlands, the Ruhr area and Belgium, we charge no transport costs. Do you want a delivery somewhere else in Europe, or to a trade fair that is not included in the calendar? Then contact us on +31 (0) 30 30 70 360. Then, together, we’ll seek a solution that fits within your budget.

 

How is the delivered furniture insured?

Van Geelen takes care of the insurance for the transportation of the hired furniture. After it has been delivered, you, as hirer, are responsible for any damage or loss during the hire period (see general conditions). As hirer, you yourself are responsible for insuring the hired furniture until we have picked it up again.

You can also insure the hired goods through us, at an attractive tariff.

 

Is a reservation made as soon as a quotation is issued?

A request for quotation is entirely without obligation. Only after the confirmation are the requested materials reserved in our system. If you want to be sure that you can hire the requested materials at a later date, then ask for a reservation. We shall be happy to discuss the possibilities with you.

 

Can I buy furniture from Van Geelen?

We are a rental business, but we shall of course be glad to help you with the purchase of furniture if you have special projects.

 

How are the specified prices on the website and in the price list made up?

The prices on our website and in our price list are based on the hiring period for a trade fair or event, up to a maximum of ten days. So, you pay this amount once for each hired article. If a trade fair or event is included in our calendar, then the materials are delivered in advance and, after the conclusion, picked up by us for return.

Naturally, it is also possible to hire furniture for longer periods or at other locations. We shall be happy to provide you with information. A telephone call to +31 (0) 30 30 70 360 or e-mail to info@vangeelen.nl will give you a quick, definite answer.